6301 Nw Loop 410 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dryer Repair
He did an excellent job; dryer is now working well
Steven M, Bandera, TX
Refrigerator repair
Ernesto diagnosed the problem quickly, had parts with him, and communicated what he was doing.
Denecia W, Bandera, TX
Great Customer Service
Kenneth came out after first technician failed to find anything wrong with my dryer. I was upset believing that the first technician was just not interested in completing my issue due to his responses to my questions. When I explained situation to Kenneth he helped me to understand not only what the technician role is with warranty coverage but he also helped me to understand how that coverage affects each technicians responsibility during an attempted repair. He was willing to take just a moment to explain situation which provided me better understanding of why first technician was not able to complete repair! THIS IS CUSTOMER SERVICE AT ITS BEST! Thank you Kenneth!
Brandy A, San Antonio, TX
Dryer Repair
He did a super job at fixing our dryer today.
Steven M, Bandera, TX
Refrigerator Icemaker
Icemaker replaced. Jorge did a great job. Professional, friendly service. Kept me informed of what he was doing thruout.
D N, San Antonio, TX
Excellent job
Service was very professional and quick. Highly recommended for refrigerator repair.
Laura E, Pleasanton, TX
5 stars
Albert did an excellent job. He called when he was on his way. He was polite and professional.
Robert G, San Antonio, TX
Appliance technician
He found the problem easily - which required a new part. He left and returned with new part in a matter of minutes. He just wasn't professional but he was also exchanging banter with my elderly mother😁. Thank you
Josie G, San Antonio, TX
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Very satisfied with service and explanation of problem. Technician very friendly.
Arlene G, San Antonio, TX
Timely & professional repair
Eduardo arrived when he said he would and quickly completed the replacement of our icemaker. Thank you!
MG, Kerrville, TX
