6301 Nw Loop 410 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Super Good
Ernesto is very professional, knowledgeable and friendly. He takes care of the job and goes the extra mile to make sure he has the repair done right.
Debbie B, Devine, TX
Technician
Friendly, quick, courtesy, on-time, nice, very respectful, knew his business and always smiling!
Susan G, San Antonio, TX
Juan T
Very respectful and informative. He came in got the problem and found solution.
Maria M, San Antonio, TX
Excellent service and quick repair
Jonathan was prompt, courteous and he worked efficiently to repair our washer.
Elsa N, San Antonio, TX
Good Service
Our serviceman, Dionysios, kept in touch before coming to.our house to repair our dishwasher. Unfortunately it was going to cost as much as a new one to repair so we refused the repair and did purchase a new one.
Lila R, Kerrville, TX
Stove repair
Technician was very knowledgeable and thorough. He will return when parts come in.
Shelley J, San Antonio, TX
Heat Pump Repair
Paula did an outstanding job in inspecting and resolving my heating issue. She is very friendly, respectful, and patient with her customers. She is also very thorough, knowledgeable, and efficient when troubleshooting and repairing the issue. She explains what the issue is in detail and offers best practice suggestions to properly maintain your heating unit. I was very pleased and satisfied with her work and professionalism.
Ulysses G, San Antonio, TX
Fixed washer
They met their time frame and got the job well done!
Hilda H, San Antonio, TX
Rescheduled
We had scheduled a repair for 1/9/24, two weeks after the appliance broke, but had to reschedule to 1/15/24 due to a death in the family. That date had to be rescheduled again due to the weather. The technician said that they had been told that they would be working on Saturday to make up calls. So I thought I would be rescheduled for Saturday. Wrong! When I received the date it was scheduled for 10 DAYS LATER. I felt this was an excessively long time to wait. The week before my appointment I received a text message and/ or phone call every day as if I had forgotten an appointment before. The scheduling department definitely needs some tweaking. What makes this really frustrating is that the appliance is only 6 months old. GE, step up.
Marie D, Harper, TX
Fridge Repair
Good and efficient service! Everything was fine and on time!
Jeffery S, San Antonio, TX
