622 NW Loop 410 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Eloy R
The a/c company subcontracted by Sears was great. Came in installed the entire unit in less than 3 hrs.
Pamela W
The Service Provider, Mr. Jonathan, was very knowledgeable about the equipment, provided helpful tips on maintenance, and was very polite.
Customer service response - Thank you for your 5-star review, Pamela! We're happy to hear Mr. Jonathan was knowledgeable, provided helpful maintenance tips, and was polite.
Sears Home Services on May 27, 2025
David D
Today’s service technician was Fast, thorough, respectful, professional and knowledgeable. Definitely a positive experience. Thank you. I was disappointed with the company because of the no show on 5/22/25 and the fact that I did not get a courtesy call informing me the technician would not be showing up as agreed after I had cancelled other engagements. Again, today’s technician was outstanding making it a positive experience.
Customer service response - Thank you for your 5-star review, David! We're happy to hear today's technician provided a fast and professional service. We apologize for the previous inconvenience and appreciate your understanding.
Sears Home Services on May 26, 2025
Maria A
Service Tech was courteous & professional. He explained the issue thoroughly.
Customer service response - Thank you for your 5-star review, Maria Elena! We're happy to hear our service tech was courteous, professional, and explained the issue thoroughly.
Sears Home Services on May 26, 2025
Carol M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 26, 2025
Kelly H
Amazing service technician. Addressed issue and followed up
Customer service response - Thank you for your 5-star review, Kelly! We're happy to hear our technician provided amazing service and followed up on the issue.
Sears Home Services on May 26, 2025
Tita R
He was polite and very knowledgeable
Customer service response - Thank you for your 5-star review, Tita! We're happy to hear our technician was polite and knowledgeable.
Sears Home Services on May 22, 2025
Vanessa R
Jonathan did a great job. He has outstanding customer service and he did a fantastic job fixing my washer.
Customer service response - Thank you for your 5-star review, Vanessa! We're happy to hear Jonathan provided outstanding customer service and successfully fixed your washer.
Sears Home Services on May 22, 2025
Michael M
Tech was very professional and I gave me some good info on my system.
Customer service response - Thank you for your 5-star review, Michael! We're happy to hear our technician was professional and provided you with helpful information.
Sears Home Services on May 21, 2025
Graciela M
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 20, 2025
