622 Nw Loop 410 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Helen Hawes
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 01, 2025
Jo Betsy Booker
The Sears technician that took care of our A/C needs was personable and knowledgeable.
Customer service response - Thank you for your 5-star review, Jo Betsy! We're happy to hear our technician was personable and knowledgeable in addressing your A/C needs.
Sears Home Services on April 01, 2025
Tracey Johnson
Jeremiah was very professional and very thorough. Thank you.
Customer service response - Thank you for your 5-star review, Tracey! We're happy to hear Jeremiah was professional and thorough.
Sears Home Services on April 01, 2025
Misael Juarez
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 31, 2025
LJ Garcia
Excellent service! Jeremiah was courteous, fast and very knowledgeable. A week ago he diagnosed the issue with ease. Parts came in 3-5 days later and he installed today. Very impressed.
Customer service response - Thank you for your 5-star review, LJ! We're happy to hear Jeremiah provided excellent, courteous, and knowledgeable service.
Sears Home Services on March 31, 2025
Karen B.
Antonio was knowledgeable and professional.
Customer service response - Thank you for your 5-star review, Karen! We're happy to hear Antonio was knowledgeable and professional.
Sears Home Services on March 30, 2025
Lisa Hernandez
Great service
Customer service response - Thank you for your 5-star review, Lisa! We're happy to hear you received great service.
Sears Home Services on March 27, 2025
jack winkelhorst
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 26, 2025
Nisha Hathi
Jonathan was absolutely the best. Very knowledgeable and polite. He cleaned after the work was done. Amazing service
Customer service response - Thank you for your 5-star review, Nisha! We're happy to hear Jonathan was knowledgeable, polite, and provided amazing service.
Sears Home Services on March 25, 2025
Marshall Bernstein
This is the 21st technician to come to my home to replace the fifth icemaker in my refrigerator. The problem started on May 23, 2024 and has never been fixed although they have replaced 14 parts in the refrigerator and in two more months, the issue will have gone on for one year. Sears Service has gotten worse each year. In the many years, I have had a service policy.
Customer service response - Thank you for your feedback, Marshall. We apologize for the ongoing issues with your refrigerator and the inconvenience caused. Please contact us directly so we can address this matter further.
Sears Home Services on March 24, 2025
