622 NW Loop 410 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Mary B
Edward was great! Came in and fixed my range, I'm so glad it's working again. Thank you Edward!
Customer service response - Thank you for your 5-star review, Mary Jane! We're happy to hear Edward was great and got your range working again.
Sears Home Services on April 16, 2025
Jillaine K
The technician was fantastic!! The warranty company is another story. Their communication with the technician and repair company is not good. They are not good at communicating what I asked for causing the first appt to get cancelled and rescheduled. They messed it up again when the tech got here he was so helpful and got the part I needed brought to my house and was able to fix the refrig. He was able to also service the frig! He went above and beyond what he had to do. Very thankful for him. So overall it ended up being a good service call. Thank you
Customer service response - Thank you for your 5-star review, Jillaine! We're happy to hear our technician went above and beyond to ensure your refrigerator was fixed and serviced, despite the communication issues with the warranty company.
Sears Home Services on April 15, 2025
Amos M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 14, 2025
Maria C
I appreciate the time he took in explaining the process and what to look out for in maintaining my system.
Customer service response - Thank you for your 5-star review, Maria! We're happy to hear you appreciated the detailed explanation and maintenance tips.
Sears Home Services on April 14, 2025
Patty B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 13, 2025
Emily B
Our technician was incredible. He did a great analysis and helped us get our fridge in working order.
Customer service response - Thank you for your 5-star review, Emily! We're happy to hear our technician was incredible and helped get your fridge in working order.
Sears Home Services on April 13, 2025
Mike G
Thomas was very professional n knowledgeable…quick n efficient
Customer service response - Thank you for your 5-star review, Mike! We're happy to hear Thomas was professional, knowledgeable, and efficient.
Sears Home Services on April 10, 2025
Rene H
Antonio was amazing. He was very professional and diagnosed the problem professionally. He fixed our dryer and got us back in operation.
Customer service response - Thank you for your 5-star review, Rene! We're happy to hear Antonio was amazing and got your dryer back in operation.
Sears Home Services on April 10, 2025
Lawrence R
Great experience!
Customer service response - Thank you for your 5-star review, Lawrence! We're happy to hear you had a great experience.
Sears Home Services on April 10, 2025
Doug E
Service was great by Antonio! He spent time explaining what was wrong with our dryer and what needed to be done to clear out our vent on the outside of the house.
Customer service response - Thank you for your 5-star review, Doug! We're happy to hear Antonio provided great service and took the time to explain the issue with your dryer.
Sears Home Services on April 07, 2025
