622 Nw Loop 410 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dawn Chappie
Jeramiah was fantastic! Very thorough and did research to find the problem!! He never gave up! Ask for him! He won’t let you down!!
Hannah Mcmanus
Very serious and knowledgeable. Also, patient. He waited about 10 minutes for me cuz I didn't hear his text,phone call or knock on door. He was extremely pleasant! Hannah
Customer service response - Thank you for your 5-star review, Hannah! We're happy to hear our technician was patient, knowledgeable, and pleasant during your service.
Sears Home Services on April 17, 2025
Mario Rios
Technician was polite and very knowledgeable
Customer service response - Thank you for your 5-star review, Mario! We're happy to hear our technician was polite and knowledgeable.
Sears Home Services on April 16, 2025
Nancy Corbin
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 16, 2025
Mary Jane Botello
Edward was great! Came in and fixed my range, I'm so glad it's working again. Thank you Edward!
Customer service response - Thank you for your 5-star review, Mary Jane! We're happy to hear Edward was great and got your range working again.
Sears Home Services on April 16, 2025
Jillaine Kleiman
The technician was fantastic!! The warranty company is another story. Their communication with the technician and repair company is not good. They are not good at communicating what I asked for causing the first appt to get cancelled and rescheduled. They messed it up again when the tech got here he was so helpful and got the part I needed brought to my house and was able to fix the refrig. He was able to also service the frig! He went above and beyond what he had to do. Very thankful for him. So overall it ended up being a good service call. Thank you
Customer service response - Thank you for your 5-star review, Jillaine! We're happy to hear our technician went above and beyond to ensure your refrigerator was fixed and serviced, despite the communication issues with the warranty company.
Sears Home Services on April 15, 2025
Amos Moore
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 14, 2025
Maria Carrillo
I appreciate the time he took in explaining the process and what to look out for in maintaining my system.
Customer service response - Thank you for your 5-star review, Maria! We're happy to hear you appreciated the detailed explanation and maintenance tips.
Sears Home Services on April 14, 2025
Patty Barnes
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 13, 2025
Emily Bowman
Our technician was incredible. He did a great analysis and helped us get our fridge in working order.
Customer service response - Thank you for your 5-star review, Emily! We're happy to hear our technician was incredible and helped get your fridge in working order.
Sears Home Services on April 13, 2025
