4511 N Midkiff Rd Sp C Reviews

Great service and really polite

Quoted one price. Did no repair. Simple unplugged and replaced the machine, then tried to charge more than what I was quoted. So ridiculous.

Tech cancelled…

Tech ordered part but did not replace them was in and out left all new parts un installed

From start to end this was the worst experience from a major chain. My Samsung washing machine broke after less than one year of owning it brand new. A part I thought was not something common to break broke. It was the counter balance weight. I called Samsung, who scheduled Sears appliance repair to come investigate. The technician showed up evaluated and said that it would cost more money to repair the machine, then initially purchased. I obviously declined repairs. At that point he said before he could leave he needed to receive payment. No payment was ever discussed and he said that he could not leave my home until he received his payment. I’ve tried to call the local number and speak to someone to resolve this issue, but it is impossible to reach someone locally and on a corporate level it was absolutely abysmal the response that I received.