4600 S Medford Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Over the top service
Tony was amazing! He explained the problems with my country house fridge (may it rest in peace) and then walked me through how to diagnose my home fridge problem, what type of new appliance to purchase and where and why. And if that wasn't enough, he took the time to diagnose the problem with an old trash compactor! He's the kind of professional that is so passionate and knowledgeable and helpful, your whole day is better for meeting him! Wow is all I can say!!!!
Geri F, Livingston, TX
Service tech
Curtious and timely Arrival as expected with helpful information
Mary R, Livingstone, TX
David was great.
David was the tech on the 3rd appointment for a simple part exchange. 1st appointment was a no call no show (Gary S) he finally called me at 7:30 to tell me it would be another week before he could "fit me in". Second visit was Gary S. Again, showing up hours after the eta on the website. Ordered part. Said it would be another week. LUCKILY David was the tech on my last visit, he was kind, right on time, was very quick and tidy with his workspace. Showed me the defective part and what had caused the issue. I appreciated his professionalism and transparency! Our fridge is fixed! Thanks again David!
Mary C, Crockett, TX
Friendly and took care of business
I appreciate Anthony and Sergio for the work they did today to get my cooktop working. They were very informative about the process and took their time to explain the repair. They were very professional and friendly.
Dana M, Livingston, TX
Great service!
Thanks Jason! Very cordial and friendly, on time, fixed my oven and cleaned up...great job!
Patricia C, Wiergate, TX
Samsung dryer
Jason was most knowledgeable and courteous. He was a pleasure to have been our service repairman.
Winston R, Hemphill, TX
Great Service
Paul was very professional and friendly. He found the problem with our washing and repaired it quickly. Great Service!!!
Robert G, Pointblank, TX
Appliance Service Repair
Paul arrived early in the scheduled window. He was knowledgeable and prepared. He worked quickly to resolve the issues with our dryer and refrigerator. He did an excellent job.
Ron A, Pointblank, TX
Gary
Pleasant
Rodney M, Center, TX
Great job!
Gary was polite, friendly and very professional. He worked on my refrigerator about 3 hours, cleaned up any mess, helped put my kitchen back in order. I appreciated his work ethic very much.
Ruth W, Groveton, TX
