1601 S Highway 77 Ste E Reviews
Showing most recent reviews from verified customers of Sears Home Services
TAMMY R
Carlos was very helpful, experienced, and knowledgeable.
Jeremy B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 19, 2025
Mary G
Hilario was knowledgeable and nice and helped me with my problem
Customer service response - Thank you for your review, Mary! We're glad to hear that Hilario was knowledgeable and nice in helping you with your problem.
Sears Home Services on May 18, 2025
Cynthia S
Larry did a great job, I was very pleased.
Customer service response - Thank you for your review, Cynthia! We're glad to hear that Larry did a great job and that you were pleased.
Sears Home Services on May 15, 2025
ruben B
Mark was awesome very informative had the job done in no time
Customer service response - Thank you for your review, Ruben! We're glad to hear that Mark was informative and completed the job quickly.
Sears Home Services on May 15, 2025
Peggy B
Repairman did not show up.
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on May 13, 2025
Nori M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 05, 2025
martha A
In the past, ya had took care of my washer and dryer and y'all. Always did an awesome job. It's good to know, yeah, still are doing a good job. Thank you, and God bless Y'all : )
Customer service response - Thank you for your review, Martha! We're happy to hear that we've consistently done a good job with your washer and dryer. God bless you too!
Sears Home Services on May 04, 2025
Martin S
As the rating of the technician , great, but the service reliability, 1, if not lower , we had our washer broken twice and in the 1st time appointments for installation of parts were canceled 4 times.before the technician came and noticed that he needed more parts to be replaced, bottom line our time without a washer being fixed was more thN about two months, too many cancelations for the installation of the parts. The parts would arrive within days, but the technician to come was extremely lengthy. As I said the technician that has installed the parts the two times is a very efficient, respectful, and very professional. The service from the scheduling and canceling is really poor.
Customer service response - Thank you for your feedback, Martin. We're glad to hear the technician was efficient and professional, but we're sorry for the scheduling issues you faced. Please contact us directly so we can address this further.
Sears Home Services on April 30, 2025
Oscar R
The Technician did an excellent job.
Customer service response - Thank you for your review, Oscar! We're glad to hear that our technician did an excellent job.
Sears Home Services on April 27, 2025
