7925 Farm to Market 1960 Rd W Reviews
Showing most recent reviews from verified customers of Sears Home Services
Heating system check up
Mr Jaime was polite & extremely helpful
Dalila V, Cypress, TX
Friendly
Jaime was very friendly and knowledgeable. I felt comfortable having him in my home and would highly recommend him.
AB, Hempstead, TX
Steve Abshier
Kyle was amazing! Finally fixed our problem. Our overall experience was terrible but nothing to do with Kyle! Such a professional especially dealing with very unhappy customers. Our refrigerator has been out completely since last week of August! There has been 3 technicians that came out and order same parts twice and another technician that didn't come out and said he didn't have the tools to fix. The customer service team has no clue how to provide customer service or support. That part of our experience was horrible and I still have two open claims that I can't get help or information on!
Diane A, Montgomery, TX
Professional
Completed the task in a timely manner and was professional and respectful of my home.
Linda M, Houston, TX
Repairs
Kevin was very professional and did a great job repairing my stove
Susan W, Houston, TX
Samsung fridge leak repair
Kyle was friendly and experienced. He diagnosed the problem, ordered the failed part, which was delivered directly within a few days, then returned and replaced it efficiently. All under complete warranty. Very pleased.
Thomas S, Willis, TX
Technician review
Gave me honest advice, explained everything well and was professional
Norma B, Houston, TX
Refrigerator
He was very nice and knowledgeable along with good communication skills. Unfortunately, he couldn't repair our 17 year old refrigerator as part was no longer available.
Robin C, Houston, TX
Dryer Repair
Excellent job! Kyle was great and repaired my dryer with parts on hand! Thank you Kyle.
Carrie W, Spring, TX
Professional
Professional and informative. Explained the issues and provided the necessary solutions and next steps.
Linda M, Houston, TX
