1000 Highway 6 Ste 1200 Reviews
Showing most recent reviews from verified customers of Sears Home Services
D.L. Thomas
Mark was timely, very efficient in diagnosing my washer issue, and installed the new replacement part the next day! Everything works well thanks to his expertise and new part!
I P
Great experience so far. Very knowledgeable guys that work efficiently to get the job done well. Highly recommend! It's worth it.
Customer service response - Thank you for your positive feedback! We're glad to hear you had a great experience with our knowledgeable and efficient team.
Sears Home Services on February 23, 2025
Emily Boyle
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 28, 2025
Melinda DuBose
They were on time, both very cordial, obviously fixed the one minor issue and were on their way. I would absolutely recommend.
Customer service response - Thank you for your positive feedback, Melinda! We're glad to hear our team was punctual, cordial, and resolved your issue efficiently.
Sears Home Services on January 26, 2025
Lenda Robinson
The ĤVAC technician did his job very well. That is why I gave him the high score. What made me angry is when answering question about why he was charging me an extra $140.00 he had an attitude after telling him I was not angry at him only the process. When he was finish he did not want to talk to me and ask for my husband to sign his paperwork and then asked my husband any questions like I was not in the room. SAD CUSTOMER SERVICE BUT KNOWS HIS JOB.
Customer service response - Thank you for your feedback, Lenda. We're glad to hear the technician did his job well, but we're sorry for the communication issues you experienced. Please contact us directly if you need further assistance.
Sears Home Services on January 16, 2025
Trina Bowden
Edwin did an excellent job troubleshooting and fixing the problem with our furnace.
Customer service response - Thank you for your positive feedback, Trina! We're glad to hear Edwin did an excellent job troubleshooting and fixing your furnace issue.
Sears Home Services on January 16, 2025
Caden Castro
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 05, 2025
Bob Craig
Prompt and accurate diagnosis. Swift fix great service and support
Customer service response - Thank you for your positive feedback, Bob! We're glad to hear you received prompt and accurate service with a swift fix.
Sears Home Services on January 02, 2025
Marvel Jackson
The technicians were efficient and timely in the repair. Very nice job.
Customer service response - Thank you for your positive feedback, Marvel! We're glad to hear our technicians were efficient and timely with the repair.
Sears Home Services on December 25, 2024
Doris Stephens
very knowledgeable and helpful!
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 23, 2024
