1000 Highway 6 Ste 1200 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4/5 (465 reviews)

D.L. Thomas

March 14, 2025

Mark was timely, very efficient in diagnosing my washer issue, and installed the new replacement part the next day! Everything works well thanks to his expertise and new part!

Source: Google

I P

February 23, 2025

Great experience so far. Very knowledgeable guys that work efficiently to get the job done well. Highly recommend! It's worth it.

Source: Google

Customer service response - Thank you for your positive feedback! We're glad to hear you had a great experience with our knowledgeable and efficient team.

Sears Home Services on February 23, 2025

Emily Boyle

January 28, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on January 28, 2025

Melinda DuBose

January 24, 2025

They were on time, both very cordial, obviously fixed the one minor issue and were on their way. I would absolutely recommend.

Source: Google

Customer service response - Thank you for your positive feedback, Melinda! We're glad to hear our team was punctual, cordial, and resolved your issue efficiently.

Sears Home Services on January 26, 2025

Lenda Robinson

January 16, 2025

The ĤVAC technician did his job very well. That is why I gave him the high score. What made me angry is when answering question about why he was charging me an extra $140.00 he had an attitude after telling him I was not angry at him only the process. When he was finish he did not want to talk to me and ask for my husband to sign his paperwork and then asked my husband any questions like I was not in the room. SAD CUSTOMER SERVICE BUT KNOWS HIS JOB.

Source: Google

Customer service response - Thank you for your feedback, Lenda. We're glad to hear the technician did his job well, but we're sorry for the communication issues you experienced. Please contact us directly if you need further assistance.

Sears Home Services on January 16, 2025

Trina Bowden

January 15, 2025

Edwin did an excellent job troubleshooting and fixing the problem with our furnace.

Source: Google

Customer service response - Thank you for your positive feedback, Trina! We're glad to hear Edwin did an excellent job troubleshooting and fixing your furnace issue.

Sears Home Services on January 16, 2025

Caden Castro

January 05, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on January 05, 2025

Bob Craig

January 02, 2025

Prompt and accurate diagnosis. Swift fix great service and support

Source: Google

Customer service response - Thank you for your positive feedback, Bob! We're glad to hear you received prompt and accurate service with a swift fix.

Sears Home Services on January 02, 2025

Marvel Jackson

December 23, 2024

The technicians were efficient and timely in the repair. Very nice job.

Source: Google

Customer service response - Thank you for your positive feedback, Marvel! We're glad to hear our technicians were efficient and timely with the repair.

Sears Home Services on December 25, 2024

Doris Stephens

December 21, 2024

very knowledgeable and helpful!

Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on December 23, 2024

Average Rating: 4/5 (465 reviews)