1000 Highway 6 Ste 1200 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Bill F
Very knowledgeable and concerned about the resolving the problem
Customer service response - Thank you for your positive feedback, Bill! We're glad to hear our technician was knowledgeable and concerned about resolving the problem.
Sears Home Services on May 29, 2025
Zaheedah K
Vance was respectful of the home, much more knowledgeable than any of the technicians that were sent by my home warranty/insurance. He was able to explain the issue in Lehmans terms which was helpful
Customer service response - Thank you for your positive feedback, Zaheedah! We're glad to hear Vance was respectful, knowledgeable, and able to explain the issue clearly.
Sears Home Services on May 28, 2025
Michael D
I should have started with the Sears repair folks first. I got my washer and fridge both fixed. It was done professionally and right.
Customer service response - Thank you for the 5-star review, Michael! We're glad to hear our team professionally fixed your washer and fridge.
Sears Home Services on May 28, 2025
Bonnie G
The service technician was very good. Thank you.
Customer service response - Thank you for your positive feedback, Bonnie! We're glad to hear the service technician was very good.
Sears Home Services on May 27, 2025
Tania M
(Translated by Google) Very friendly and fast (Original) Muy amable y rápido
Customer service response - Gracias por tu comentario positivo, Tania. Nos alegra saber que nuestro servicio fue amable y rápido.
Sears Home Services on May 22, 2025
Marisela M
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 21, 2025
Ruth L
Floyd was very nice and very knowledgeable. He educated me on how to solve a simple problem on my own with my refrigerator in the future if the need arises. He made sure everything was in working order before he left.
Customer service response - Thank you for your positive feedback, Ruth! We're glad to hear Floyd was nice, knowledgeable, and helpful in educating you about your refrigerator.
Sears Home Services on May 13, 2025
Truela R
When tech L'Teran arrived, he knew exactly what was wrong with my Samsung Refrigerator. It was leaking water in one of the vegetables drawers. He said it was the drain. He repaired it. I just checked again after almost 24 hours and no water. This was my second time trying to get it repaired. The first tech said, he didn't know where the water was coming from. Thank you L'Teran.
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 13, 2025
Sophie H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 12, 2025
Jess W
Very professional, punctual, and informative. Took his time to diagnose the problem.
Customer service response - Thank you for your positive feedback, Jess! We're glad to hear our technician was professional, punctual, and informative in diagnosing the problem.
Sears Home Services on May 08, 2025
