1305 Airline Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Perfect Service
Service provider was professional and thorough. He was courteous and had all his tools and even the new parts needed to repair my AC. I have seen so many unprofessional techs lately. This was refreshing and my AC works great! I definitely recommend this Sears service provider. Thank you!
Jimmy P, Kingsville, TX
Jesse fixed ice maker. He knew how to fix it and did it qu
Only thing is, I noticed sears did not call or text with reminders like last time, so I called this morning to be sure. Just now, after Jesse left, sears called to remind me about Tomorrow's visit ,Oct 9th. But of course, it was today. Thank you
Virginia W, Mathis, TX
My dryer is not working
He was eager and ready to work. Very friendly. He found and fixed the problem with my dryer right away. Wish more people were like him.
Emilia A, Corp Christi, TX
Repair work on washer
Great technician. Repairs done in a timely manner.
Maria M, Odem, TX
Annual Service Check
I have four Sears appliances under the Master Protection Plan and the scheduling was easy but the day of inspection was confusing toward the time of the appt came. I received three messages that a tech would not be coming till the following day about 4pm, then within 5 minutes another came stating they were on their way. Then the tech only had two appliances scheduled to inspect. I showed him my emails and texts and he had to call and correct this.
Melanie C, Rockport, TX
Pena
E xcellent tech explained everything well. Very friendly and courteous.
Felix P, Corp Christi, TX
Great customer service
Not only did he explain everything to me he even offered service we needed. I really enjoyed our visit and how much he explained things to me. Thank you for sending Carlos. Now the ppl I had to call to schedule the service for our warranty different story. No stars for them!!! I felt like I was running around in circles. Even today they still had my information wrong on dryer and Carlos was able to work with it. Supervisors need to be more attentive when it comes to the part of the warranty.! The call center is a joke.
Tanya C, Corp Christi, TX
Great job
Very knowledgeable new right away what he was looking for
Olga A, Corp Christi, TX
Refrigerator
He was thourgh nd ver polite. Good experience
Ana H, Robstown, TX
ac unit failure
The ac repair guy was very professional and helpful. I was sad to hear the company did could not work on my unit.
Amanda H, Corp Christi, TX
