1305 Airline Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
VERY KNOWLEDGEABLE
Jesus was very polite as he came to our home. He immediately checked out the problematic ice maker. He knew what the problem was and called to get authorization to fix it promptly, which he did! We were impressed by his knowledge and expertise!
Chris B, Corp Christi, TX
Dryer repair
My repair technician was very respectful and worked quickly and efficiently.
Velma L, Corp Christi, TX
Mrs Rocha
Omar was very efficient, polite, professional, and has great communication skills. I was very satisfied with my service.
Lisa R, Kingsville, TX
Carlos
Very knowledgeable and courteous technical that tried to answer my questions.
Melanie C, Rockport, TX
Timely Visit
Martin has always been good with customer service visits and communicates what his findings and resolves are. Thanks for making customers feel important when we all know you too have life situations.
Letty W, Woodsboro, TX
Good service
Good service, the only think I do not like is not given an specific time to be given ahead , instead of waiting 8-5 for somebody to show up and service the appliance
Martha C, Corp Christi, TX
Mark F.
Very friendly and knowable, would definitely use again, thanks again
Mark M, Portland, TX
Yearly maintenance
Jesus did a great job. He explained everything he did.
Linda W, Corp Christi, TX
Good and bad
The technicians that provided the service were all very professional and courteous. However, it took 63 days to get my refrigerator operational. Parts had to be ordered but when they were installed there was another issue there was another issue that also required new parts. No explanation was given for this delay. Some appointments were not kept, without notification. It was re-scheduled for 9 days later but the day before the new appointment it was rescheduled for another week later. Again, no explanation was provided and it was extremely difficult to get past the automated phone system to talk to a human when I called the contact number .
James S, Rockport, TX
Washer repair
Carlos was very helpful and courteous arriving promptly. Good job.
Karen K, Corp Christi, TX
