1302 West Davis Street Ste G Reviews
Showing most recent reviews from verified customers of Sears Home Services
Glenna R
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 09, 2025
Yazmin Y
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 07, 2025
Stan F
Very helpful with answering questions on repairs and directions on making a good decision on repair bs replace.
Customer service response - Thank you for your positive feedback, Stan! We're delighted to hear that our team was helpful in answering your questions and guiding you on repair versus replacement decisions.
Sears Home Services on April 30, 2025
George H
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 28, 2025
Dena M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 27, 2025
Nick L
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 24, 2025
Carri J
Fast and friendly and efficient!
Customer service response - Thank you for your positive feedback, Carri! We're delighted to hear that you found our service fast, friendly, and efficient.
Sears Home Services on April 23, 2025
Gerry A
The Service Representative was very professional, very knowledgeable, very courteous, and texted his estimated arrival time. These qualities are fantastic!! The appointment went very well. Thank you sir for your commitment to excellence.
Customer service response - Thank you for your positive feedback, Gerry! We're delighted to hear that our service representative was professional, knowledgeable, and courteous, and that your appointment went well.
Sears Home Services on April 20, 2025
Justine S
Very nice man, when he finally showed up. I scheduled repair for Monday. The tech didn’t have the correct parts, so rescheduled for Tuesday 3-6 pm. He came at 2:45 so I wasn’t at home. Rescheduled for Wednesday but it got cancelled. NOT BY ME ! Rescheduled again for Thursday. I had commitments on Thursday so again specified 3-6 pm. He came about 4:45 pm and the repair is finally done. I totally dislike the automated phone system. There is no way to talk to a live person! Sometimes the problem does not fit the automated system. I won’t use Sears again!
Customer service response - Thank you for your feedback, Justine. We apologize for the scheduling issues and frustration with our phone system. We're glad the repair was completed, and we appreciate your patience.
Sears Home Services on April 10, 2025
lillian G
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 08, 2025