2507 Becker Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
William B
I couldn't have asked for him a better job!!!!!
Customer service response - Thank you for your enthusiastic feedback, William! We're glad to hear you were pleased with the job done.
Sears Home Services on May 22, 2025
Roel V
The only criticism is the AI appointment setting and at first intro, some seniors won’t tolerate an AI receptionist. Other than that I liked the service provided, I liked the service person Herman. He is knowledgeable, professional, communicated well and very informative. Highly recommend this service and service person. 5 stars. Thank you, Roel Vela
Customer service response - Thank you for your detailed review, Roel! We're glad to hear you were pleased with Herman's knowledgeable and professional service, and we appreciate your feedback on the AI appointment setting.
Sears Home Services on May 18, 2025
Earline R
Technician checked appliance very good and explained what the problems seemed to be.
Customer service response - Thank you for your review, Earline! We're glad to hear our technician thoroughly checked your appliance and explained the issues clearly.
Sears Home Services on April 27, 2025
C
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 20, 2025
Claudia B
The part ordered for our microwave took 2 months to get here, because the part was"upgraded" to white instead of the original silver. He took the old door apart, took the parts from the new door and redid our original door so it would match!! Great job!
Customer service response - Thank you for your detailed review, Claudia! We're glad to hear our technician went above and beyond to ensure your microwave matched perfectly.
Sears Home Services on April 20, 2025
Elizabeth G
Great service
Customer service response - Thank you for your review, Elizabeth! We're glad to hear you were pleased with our service.
Sears Home Services on April 13, 2025
David M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 13, 2025
Les H
The technician was very professional and friendly. Could not ask for a more pleasant and successful response and resolution.
Customer service response - Thank you for your positive feedback, Les! We're glad to hear our technician provided a professional and friendly service with a successful resolution.
Sears Home Services on February 03, 2025
Sydney M
I am pleased with the service that Roman has provided. He was able to get my refrigerator running again (after 4 previous service technicians had worked on it.) He explained what went wrong and how he fixed it. He was accomodating (letting me clean parts that I normally wouldn't have access to) and patient. He worked efficiently and cleaned up after himself.
Customer service response - Thank you for your detailed review, Sydney! We're thrilled to hear that Roman was able to resolve your refrigerator issue and provided accommodating and efficient service.
Sears Home Services on January 27, 2025
Donld E
Excellent service and scheduling (yesterday). Repair man know his job , explained the problem n cost. Thanks.
Customer service response - Thank you for your review, Donld! We're glad to hear you were pleased with our excellent service and the technician's expertise.
Sears Home Services on January 12, 2025
