2507 Becker Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Earline R
Technician checked appliance very good and explained what the problems seemed to be.
Customer service response - Thank you for your review, Earline! We're glad to hear our technician thoroughly checked your appliance and explained the issues clearly.
Sears Home Services on April 27, 2025
C
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 20, 2025
Claudia B
The part ordered for our microwave took 2 months to get here, because the part was"upgraded" to white instead of the original silver. He took the old door apart, took the parts from the new door and redid our original door so it would match!! Great job!
Customer service response - Thank you for your detailed review, Claudia! We're glad to hear our technician went above and beyond to ensure your microwave matched perfectly.
Sears Home Services on April 20, 2025
Elizabeth G
Great service
Customer service response - Thank you for your review, Elizabeth! We're glad to hear you were pleased with our service.
Sears Home Services on April 13, 2025
David M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 13, 2025
Les H
The technician was very professional and friendly. Could not ask for a more pleasant and successful response and resolution.
Customer service response - Thank you for your positive feedback, Les! We're glad to hear our technician provided a professional and friendly service with a successful resolution.
Sears Home Services on February 03, 2025
Sydney M
I am pleased with the service that Roman has provided. He was able to get my refrigerator running again (after 4 previous service technicians had worked on it.) He explained what went wrong and how he fixed it. He was accomodating (letting me clean parts that I normally wouldn't have access to) and patient. He worked efficiently and cleaned up after himself.
Customer service response - Thank you for your detailed review, Sydney! We're thrilled to hear that Roman was able to resolve your refrigerator issue and provided accommodating and efficient service.
Sears Home Services on January 27, 2025
Donld E
Excellent service and scheduling (yesterday). Repair man know his job , explained the problem n cost. Thanks.
Customer service response - Thank you for your review, Donld! We're glad to hear you were pleased with our excellent service and the technician's expertise.
Sears Home Services on January 12, 2025
Charlene F
Hermon was very professional, got right to work on the washer repair. He quickly found what we hope was causing the problem. The washer did not leak while he was there. I will have to run it for a complete wash cycle to be sure. Harmon gave me some tips on dispensing detergent and loading correctly that may prevent future problems.
Customer service response - Thank you for your detailed review, Charlene! We're glad Hermon was professional and provided helpful tips to prevent future issues.
Sears Home Services on January 09, 2025
Tommy B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 16, 2024