1000 San Jacinto Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
James H
The Technician was very knowledgeable and friendly. He took the time to show me what he was doing the whole way though the process.
Customer service response - Thank you for your positive feedback, James! We're glad to hear that our technician was knowledgeable and friendly, and took the time to explain the process to you.
Sears Home Services on May 11, 2025
Amanda R
Technician was helpful and didn't do work on my machine, but helped me with the warranty.
Customer service response - Thank you for your positive feedback, Amanda! We're glad to hear that our technician was helpful with your warranty.
Sears Home Services on May 05, 2025
Chris C
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 30, 2025
Pamela E
Francisco was very thorough in explaining my options and the cost. Sears repair has always taken care of us.
Customer service response - Thank you for your positive feedback, Pamela! We're glad to hear that Francisco was thorough and that Sears Repair has consistently taken care of you.
Sears Home Services on April 29, 2025
Terry H
Technician was fine. Issue is with machine.
Customer service response - Thank you for your feedback, Terry! We're glad to hear the technician was fine, and we hope to resolve the issue with your machine soon.
Sears Home Services on April 27, 2025
JoLynn B
Our SEARS Appliance Repair Technician, Roy, was wonderful and we received excellent service on our LG dryer repair.
Customer service response - Thank you for your positive feedback, JoLynn! We're happy to hear that Roy provided wonderful service on your LG dryer repair.
Sears Home Services on April 27, 2025
Duxinaro (
Inclement weather delayed 9:00 AM arrival to 11:25 AM. Floyd V notified of rescheduled arrival by text. He arrived promptly and apologetically. He diagnosed the microwaves condition & contacted Sears the Model Number to find the part is unavailable. Informed replacement information would be forthcoming. Advised me builder installed GFI plug needed removal & replaced with compatible Non-GFI plug. Floyd was thorough in his assessment, friendly cordial as he went about his job promptly and efficiently. I rate Floyd *****.
Customer service response - Thank you for your detailed feedback! We're glad to hear that Floyd provided thorough and efficient service despite the weather delay.
Sears Home Services on April 23, 2025
Ann H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 23, 2025
pat G
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 23, 2025
Nikki C
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 22, 2025
