1000 San Jacinto Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Pamela E
Francisco was very thorough in explaining my options and the cost. Sears repair has always taken care of us.
Customer service response - Thank you for your positive feedback, Pamela! We're glad to hear that Francisco was thorough and that Sears Repair has consistently taken care of you.
Sears Home Services on April 29, 2025
Terry H
Technician was fine. Issue is with machine.
Customer service response - Thank you for your feedback, Terry! We're glad to hear the technician was fine, and we hope to resolve the issue with your machine soon.
Sears Home Services on April 27, 2025
JoLynn B
Our SEARS Appliance Repair Technician, Roy, was wonderful and we received excellent service on our LG dryer repair.
Customer service response - Thank you for your positive feedback, JoLynn! We're happy to hear that Roy provided wonderful service on your LG dryer repair.
Sears Home Services on April 27, 2025
Duxinaro (
Inclement weather delayed 9:00 AM arrival to 11:25 AM. Floyd V notified of rescheduled arrival by text. He arrived promptly and apologetically. He diagnosed the microwaves condition & contacted Sears the Model Number to find the part is unavailable. Informed replacement information would be forthcoming. Advised me builder installed GFI plug needed removal & replaced with compatible Non-GFI plug. Floyd was thorough in his assessment, friendly cordial as he went about his job promptly and efficiently. I rate Floyd *****.
Customer service response - Thank you for your detailed feedback! We're glad to hear that Floyd provided thorough and efficient service despite the weather delay.
Sears Home Services on April 23, 2025
Ann H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 23, 2025
pat G
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 23, 2025
Nikki C
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 22, 2025
Robert J
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 20, 2025
LeftWandering
Kelvin was informative and professional. He explained everything I needed to know to make an informed decision about the repair. Great work!!
Customer service response - Thank you for your positive feedback! We're glad to hear that Kelvin provided informative and professional service.
Sears Home Services on April 16, 2025
Donald A
Taddrick the Technician was timely and very knowledgeable
Customer service response - Thank you for your positive feedback, Donald! We're glad to hear that Taddrick provided timely and knowledgeable service.
Sears Home Services on April 15, 2025
