1115 E Tyler Street Reviews
Showing most recent reviews from verified customers of Sears Home Services
Pam Bowen
Mathew was very polite snd professional. He also answered all my questions with patience and knowledge. I would count him as a great asset if I were sears.
Customer service response - Thank you for your wonderful feedback! We're delighted to hear that Mathew provided excellent service and is considered a great asset.
Sears Home Services on October 10, 2024
Galen Morgan
Fast and friendly service. Tony found the problem and had my dryer running in less than 10 minutes
Customer service response - Thank you for sharing your positive experience, Galen! We're thrilled Tony could quickly resolve the issue and get your dryer running smoothly.
Sears Home Services on September 15, 2024
Sheila Lacey
Luis was very professional, thorough and did a great job. Thank you for sending him.
Customer service response - Thank you for your wonderful feedback, Sheila! We're delighted to hear that Luis provided excellent service and met your expectations.
Sears Home Services on September 05, 2024
Michael Moore
I was told that it would be $129 for the diagnostics. I was billed additionally for labor. That is deceptive. You suck.
Customer service response - Thank you for your feedback, Michael. We apologize for any confusion regarding the billing and appreciate you bringing this to our attention.
Sears Home Services on September 05, 2024
Juan Mendez
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 26, 2024
Sherri Sprouse
I still do not have a working ice maker. After days of being told my appointment was at a certain time then changing over and over it was canceled by the service man. Sears has my $800 and i was left sitting. I would have thought better of Sears
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 22, 2024
Jaydyn Crawford
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 19, 2024
Christine Grzanna
Lee was very nice and really knows his stuff. If in the future I needed help regarding an appliance I most certainly would use him or recommend him to others.
Customer service response - Thank you for your wonderful feedback, Christine! We're delighted to hear that Lee provided excellent service and that you'd recommend him to others.
Sears Home Services on August 15, 2024
Clifford Hall
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 11, 2024
Hung Kim
Lee was very professional and fixed issue in very timely manner. He explained to me the issue and what he did to get issue resolved. Great job!
Customer service response - Thank you for your positive feedback on Lee's professionalism and swift service. We're delighted he could efficiently resolve the issue for you!
Sears Home Services on July 28, 2024
