1115 E Tyler Street Reviews
Showing most recent reviews from verified customers of Sears Home Services
Joyce S
Quick, prompt, thorough. Kept appointments as scheduled and good follow through. Very pleased
Customer service response - Thank you for acknowledging our prompt and thorough service. We're thrilled to hear you were pleased with our appointment keeping and follow-through.
Sears Home Services on March 25, 2024
Shaunta G
Fast and easy. Very professional.
Customer service response - Thank you for your positive feedback! We strive to provide fast and professional service to all our customers.
Sears Home Services on March 04, 2024
Jimmy B
Very professional. Great customer service skills ! Very knowledgeable about the product!
Customer service response - A big thank you, Jimmy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on January 24, 2024
Betty S
He did a very thorough check of the machine and could not find anything that caused the water all over the floor. Recommended that I wash another load and see if it happened again. He has been here before and he is very good.
Customer service response - Thank you for taking the time to leave us a review. We are glad to hear that our technician provided a thorough check of your machine, even though the issue could not be identified. We appreciate your continued trust and support in our services.
Sears Home Services on January 23, 2024
Kathey B
Raymond was very professional yet friendly and interactive. He fixed the issue quickly. My husband and I enjoyed meeting him and give him 4 thumbs up. We need more people like Raymond in this world.
Customer service response - Thank you so much for your kind review. We're delighted to hear that Raymond provided professional and friendly service, and we appreciate your positive feedback. We strive to deliver exceptional service and we're glad that Raymond exceeded your expectations. Thank you for choosing our business.
Sears Home Services on February 09, 2024
Terry B
Customer service response - A big thank you, Terry, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on January 11, 2024
Edward T
Very good
Customer service response - Thank you for your review! We appreciate your positive feedback and are glad to hear that you had a good experience with our appliance repair service.
Sears Home Services on February 07, 2024
Dan U
Technician, Dean, was knowledgeable, informative, efficient and pleasant.
Linda C
I liked the technician very much. He was helpful, polite and knew his trade. I am not happy with the appointment set up. I could not talk to a live person regarding my missed appointments. I stayed home from work for an appointment and the technician didn’t show. The window for repair was either 7 am - 600 pm or 800am - 500pm. This happened three times! This part of Sears Home Services was quite unpleasant.
Bruce B
