530 Donelson Pike Reviews

Thorough and efficient. Identified the problem, replaced defective part and fixed the problem.

Great repair

Super great repair and great technician. They were also kind, and knowledgeable.

Very communicative

He was very good about communicating and I appreciate that immensely.

Customer Service call- dryer not heating

Perfect job. Called ahead, arrived as scheduled, timely repair and advice on care of dryer to prevent re-occurance of heating problem

Excellent

Professional. Kenneth was friendly and figured out the problem quickly!

Refrigerator service

The technician was very knowledgeable and punctual. He did a great Job to resolve my issue

He was good at his job

This is my 6th experience of having a company come out, but one has been the best by far

Richard was great!

Loved having Richard. I felt like I was in good hands and he provided excellent service. As far as the company goes, I think it would be good to communicate the needs of the customer clearly to the technician. I provided info, pictures, and a description of what services I needed. Richard was unable to move the stackable because he was the only person here and to have someone else come would have been an additional charge. It should have been communicated that we have a stackable to get the complete service. Additionally, I thought drying vent cleaning was included in the service. My recommendations are better communication from company to customer and technician. Luckily, Richard was great and this helped with our experience.

Helpful

Fixed the problem quickly and told me how to prevent it from happening again.

Bosch wall oven hinge repair

Kenneth was very knowledgeable & pleasant! He explained thoroughly what the problem was & repaired it in very short order! Excellent job!!