530 Donelson Pike Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (203 reviews)

Mister P

April 14, 2025

Perfect Sears Appliance repair appointment…, on time, asked the right questions before arrival and quickly diagnosed problem and resolved it. First call? Only call…

Source: Google

Customer service response - Thank you, Mister Putchie, for your 5-star review! We're glad to hear your appointment was timely and efficient, with a quick diagnosis and resolution.

Sears Home Services on April 13, 2025

Robert S

April 12, 2025

The refrigerator is still not working right. A technician needs to come back a look at it.

Source: Google

Customer service response - We're sorry to hear your refrigerator is still not working properly. Please contact us directly so we can arrange for a technician to revisit and address the issue.

Sears Home Services on April 10, 2025

Holly H

April 09, 2025

Billy was professional and polite

Source: Google

Customer service response - Thank you, Holly, for your 5-star review! We're glad to hear that Billy was professional and polite.

Sears Home Services on April 09, 2025

Scott C

April 10, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on April 09, 2025

Van M

April 07, 2025

Great handyman and very pleasant to interact with!

Source: Google

Customer service response - Thank you, Van, for your 5-star review! We're glad to hear you had a pleasant interaction with our handyman.

Sears Home Services on April 07, 2025

William R

April 06, 2025

Arrived on time, went right to work, and did a great job. A really good guy, very professional. Thanks to him we can move forward with our lives again.

Source: Google

Customer service response - Thank you, William, for your 5-star review! We're glad to hear our technician was punctual, professional, and helped you move forward with your lives.

Sears Home Services on April 06, 2025

Bryan W

April 06, 2025

Billy arrived in a timely manner. He was professional and courteous.

Source: Google

Customer service response - Thank you, Bryan, for your 5-star review! We're glad to hear that Billy was professional, courteous, and timely.

Sears Home Services on April 06, 2025

Karen L

April 03, 2025

Tech. Very knowledgeful. Very pleasant and very friendly. We would highly recommend him.

Source: Google

Customer service response - Thank you, Karen, for your 5-star review! We're glad to hear that our technician was knowledgeable, pleasant, and friendly.

Sears Home Services on April 02, 2025

Patricia A

March 30, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on March 30, 2025

Jan C

March 30, 2025

Billy was great. Came right on time. Was very professional and serviced our AC unit which was fine but apparently in need of a good cleaning!

Source: Google

Customer service response - Thank you, Jan, for your 5-star review! We're glad to hear that Billy was professional and timely in servicing your AC unit.

Sears Home Services on March 30, 2025

Average Rating: 4.5/5 (203 reviews)