1720 Old Fort Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Donna E
Very professional and let me know how to keep this from happening again.
Michael H
Hyla K
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on February 05, 2024
LeWayne B
Customer service response - A big thank you, LeWayne, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on February 05, 2024
Randall L
Ken did an awesome job. Thanks!!!
Customer service response - Thank you for taking the time to leave a positive review about Ken and his excellent job. We appreciate your feedback and are glad to hear that you were satisfied with our service.
Sears Home Services on January 16, 2024
daniel S
Customer service response - A big thank you, daniel, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on February 05, 2024
Jenny M
The repair man was very knowledgeable and quick with his assessment. The only thing I wish you could give the person waiting for Repair persona better time slot example 8 to noon or noon to four. So that I could delegate the day better
Customer service response - Thank you for your feedback, Jenny! We're glad to hear the repair man was knowledgeable and quick, and we appreciate your suggestion regarding time slots.
Sears Home Services on May 27, 2025
Kirk Y
Billy, the tech, was great! Isolated the cause of our problem within 10 minutes. Unfortunately he could not replace the 220v breaker at that time. Cinch warranty company is the worst company we have ever dealt with.
Customer service response - Thank you for your feedback, Kirk! We're glad to hear Billy was able to quickly identify the issue, and we apologize for any inconvenience caused by the warranty company.
Sears Home Services on January 08, 2025
Brianna C
Would have loved a time frame that was less than 12 hours. Because I felt like I had to stay home the whole day and the technician did not arrive until then 12th hour. But service was great and fast.
Customer service response - Thank you for your feedback, Brianna! We're happy to hear you found the service great and fast, and we apologize for the long wait time.
Sears Home Services on December 11, 2024
Sue H
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on October 16, 2024
