2800 N Germantown Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
LaRhonda C
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 11, 2024
Ethel W
Chris was a delightful young man! He was kind, decent, professional and hard working.
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on August 11, 2024
Robert A
Technician was great. He called when I was coming home from work. He waited for me to get home. Came in deginosed the problem. Fixed it. Chris has a wonderful attitude. He's a blessing.
Customer service response - Thank you for your kind words about Chris and his service! We're thrilled to hear about your positive experience with our technician.
Sears Home Services on August 08, 2024
Barbara G
Customer service response - Thank you for the amazing 5-star review, Barbara! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 06, 2024
Larry B
The technician was very professional, very nice and knew what he was doing
Customer service response - Thank you for acknowledging our technician's professionalism and expertise. We are delighted to hear that you had a positive experience with our service.
Sears Home Services on August 05, 2024
Clara E
Customer service response - We appreciate the 5-star rating, Clara! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 04, 2024
Larry Y
NO STARS FOR THIS REPAIR!!!!! Took two weeks to get repair parts in and then installed. My washing machine is still not working! Spins out of balance and not spinning water from clothes.
Customer service response - We apologize for the trouble you've faced, Larry. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on August 04, 2024
John
William did an excellent repair. He was friendly and courteous and very professional. The part we needed was on his truck.
Customer service response - We're thrilled to hear William provided excellent, friendly, and professional service, including having the necessary parts on hand. Thank you for taking the time to share your positive experience with us.
Sears Home Services on July 31, 2024
Brenda M
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 30, 2024
Melvin W
Customer service response - A big thank you, Melvin, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 28, 2024
