2931 Knoxville Center Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Tricia Duncan
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 23, 2024
Wade Chandler
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 07, 2024
Priscilla Anderson
Mike was very Professional and knowledgeable about the problem. I really like how although he wasn’t the first technician to come. He was able to fix the problem with the other technicians’ observation. Good working Sears awesome team work!
Customer service response - Thank you for your positive feedback! We're delighted to hear that Mike was able to resolve the issue and that you appreciated the teamwork.
Sears Home Services on August 30, 2024
Amber Larrieu
The technician arrived within the service window, was very proffesional and communicated the repair needs clearly. 10/10 would recommend!
Customer service response - Thank you for the positive feedback and your recommendation! We're thrilled to hear about your satisfaction with our service and technician.
Sears Home Services on July 31, 2024
Lloyd Pitney
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on July 24, 2024
Iran Minnefee
Customer service response - Thank you so much for the fantastic 5-star rating, Iran! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 30, 2024
Janie May
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 21, 2024
Eileen Curtin
If it wasn't for the great communication with our A & E repairman William I think we would have gone nuts. We have a General Electric refrigerator that is less than 6 months old and GE gave me a runaround for close to a month to get it repaired. William was the person who came out and ordered the replacement part but UPS delivered it weeks later. William always answered my texts and kept me sane!
Customer service response - We're so sorry to hear about the frustrations you experienced with GE and the shipping delays, but thrilled to learn that William was able to provide support and keep you informed throughout the process. Thank you for your patience and for taking the time to share your experience.
Sears Home Services on June 19, 2024
Linda Argyle
James was efficient and was kind to show me how to make my payment. 2 👍
Customer service response - Thank you for the positive feedback! We're glad James could help and provide you with excellent service.
Sears Home Services on June 11, 2024
Jeanne Hooper
Great service.
Customer service response - Thank you for your positive feedback; we're thrilled to hear you had a great experience with our service.
Sears Home Services on April 07, 2024
