236 S Roane St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kathleen B
Very. Good service
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 15, 2024
Mary B
Exceptionally helpful and polite, a professional.
Customer service response - Thank you for your kind words, Mary! We're delighted to hear you had an exceptionally helpful and professional experience with our team.
Sears Home Services on September 07, 2024
ZigsMama
Kylen explained everything to me where I understood. He didn't do any unnecessary repairs. We could not duplicate the issue, so he explained all of that to me also. I felt safe with him in my home also! A+++ experience with Kylen.
Customer service response - Thank you for sharing your A+++ experience with Kylen! We're delighted to hear he provided clear explanations and made you feel safe in your home.
Sears Home Services on August 26, 2024
Teresa B
Great job. Found the problem with my A/C when others didn't try to find the problem. Now my house is nice and cool.
Customer service response - Thank you for acknowledging our dedicated effort to fix your A/C problem! We're thrilled to hear your house is now comfortably cool.
Sears Home Services on August 14, 2024
Steve H
Technician was very thorough and identified multiple issues with our dishwasher
Customer service response - We're glad to hear the technician was able to identify all the issues with your dishwasher thoroughly. Thank you for taking the time to share your experience with us.
Sears Home Services on August 01, 2024
Tom
The phone system is a mess. Can NOT talk to a person unless you pretend to be purchasing a new contract. That said the Tech person front A&E was great. Showed up on time and shipped the correct parts.
Customer service response - We apologize for the inconvenience our phone system has caused you and appreciate your feedback to improve. Thank you for the kind words about our technician and the service received.
Sears Home Services on July 25, 2024
Jere K
Arrived on time, very knowledgeable , very helpful we are cool again
Customer service response - Thank you for your positive feedback! We're thrilled to hear our team helped you effectively.
Sears Home Services on July 15, 2024
Linda T
Very professional checked everything and found the problem repaired it it is working now thank you
Customer service response - We're delighted to hear that your appliance is working again, and we appreciate your recognition of our professionalism. Thank you for your review!
Sears Home Services on July 04, 2024
Gena L
Same day service.They did a really good job!!
Customer service response - Thank you for your kind words! We're thrilled to hear you were satisfied with our same-day service.
Sears Home Services on June 05, 2024
Sherry W
He was so polite and professional. Just my fridge was so old could not get the part.
Customer service response - Thank you for acknowledging the politeness and professionalism of our team. We regret any inconvenience caused by the unavailability of the part for your older fridge model.
Sears Home Services on June 05, 2024
