1000 Rivergate Parkway Ste 5 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Confirmation of my Suspicions
Richard was great and confirmed what I needed to do.
Tim M, Madison, TN
On time every time
Frank was here when he said he would be and assessed the issue quickly, He let me know that the warranty company would have to give the okay for the parts. He came back quickly to let me know that they approved the request. His second visit was on time, short and sweet. Great Job!!!
Mary S, Goodlettsvlle, TN
CLEAN CLOTHES
My stackable Washer/Dryer unit that we use upstairs to wash our towels and linens stopped working a while back. We finally made a request for repair. The technicians made a few part changes but finally discovered 1 last repair—a very small part had broken—that finally got it up and running. They were diligent and displayed very professional attitudes during the process.
Toni D, Nashville, TN
Service Call
The service provided was excellent. The technician checked the washer and determined the problem. He then explained the issues and advised how American Homeshield would remedy the problem. I felt very comfortable and confidant with his service.
Valeria W, Nashville, TN
Great service!
Richard did a great job explaining the situation and what options were available. He was professional and completed the work as quickly and quietly as possible.
Robert E, Nashville, TN
Very nice guy. Does all he can do
The refrigerator is a lemon my opinion. We've had 4 complete ice makers replaced, one Logic Board and one Motor system. Still broke. Something is definitely wrong. Samsung assistant is useless.
Sherry E, Gallatin, TN
Prompt and helpful
Helped promptly and quickly resolved the issue. Responsive by phone/text.
Brent H, Nashville, TN
Very good and efficient
William B, Goodlettsvlle, TN
Washer Repair
The professions came in for service was really fantastic. Well knowledge on the system and professionally done and handed over clean and neat.
Murali G, Franklin, TN
Washer Repair
Profesional, assertive, fast, ordered and followed up on replacement parts. Excellent Service!
Giacomo F, Hendersonvlle, TN