201 Applewood Center Place Reviews
Showing most recent reviews from verified customers of Sears Home Services
Carol H
He never showed up and my dryer still doesn't work. He diagnosed my problem by text message and said my vents were stopped up. How he knew that from 30 miles away is beyond me. Whether it's my vent or my dryer itself, I needed a repairman to make my dryer work. He was rude and refused to come. I have his text messages on my phone to prove it. I still cannot use my dryer. I am 73 years old and I paid good money to have a home warranty service, only to have them recommend this man as a repairman. I still need a working dryer, and I need a repairman who can do what it takes to make that happen. Don't ever send this man to me again.
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on February 07, 2024
