7201 Two Notch Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Awesome Tech
Very knowledgeable, professional, engaging, and kept me informed. He is the best technician that I've had since the warranty was purchased..
Leslie S, Columbia, SC
Awesome Service
Technician was just Amazing. Very nice, and have a thorough explanation of the problem and resolution he was very quick and professional
Cindy R, Sumter, SC
My machine technician
From the initial appointment to the two appointments since since the initial appointment David has shown up tried to fix my zero turn and due to the logistics of parts was not able to get it completed the first time but got it done the third time and it is running fantastic. He is a super nice man and detailed oriented. Logistics at Sears need seriously fixed so he can do his job.
James R, Blythewood, SC
Kenmore Refrigerator
Stevie was very through. Took his time to take care of our appliance.
Henrietta F, Pinewood, SC
Great service
Stevie did an outstanding job. He was kind, professional and explained the service. Explained the outcomes with the Warranty company also to set my expectations
Mauricio S, Irmo, SC
Review
Anthony was pleasant and courteous, he kept me posted of his arrival and did his job welll. Kudos to Anthony our unit is back running.
Willie C, Gaston, SC
Excellent Job
He worked all day picking up and installing the new compressor and removing the old one.
Kendal S, Blythewood, SC
I wish all repairmen were like Ellison!
Ellison came to my home to service my refrigerator. Everything about the service appointment was excellent. Ellison let me know he was on his way about half an hour before he arrived. He was very personable when he arrived and knowledgeable about refrigerators. After his assessment he took time to discuss his findings with me and answer all of my questions. When he was walking out of my carport to go to his next call, I thought, "I wish I could call him every time something here needs fixing."
Marie, Columbia, SC
Professional visit
I give the serviceman a 5-star rating. He was knowledgeable, ask pertinent questions, and most of all appeared to care about doing his best work.
Janie P, Columbia, SC
Check Out Freezer/Refrigerator
Thomas was on time and started immediately began to check the operation of the appliance. Had to wait for the Frigeratorto defrost so the compressor could start. The ice maker had been stopped, because the ice was melting. When Thomas turned it back on, ice came out of it. Thomas took temperatures of both the Freezer and Refrigerator and both were reading correctly. He explained that appliances as old as our do acted up sometimes. He said he would come back in a couple of days to see if there was any change. He also pointed out that the appliance did not have the proper clearances around it. Thomas connected us in a couple of days and we agreed that the appliance was working fine and he did not need to return.
Deborah S, Columbia, SC