2068 Sam Rittenberg Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Christine B
Excellent service. The technician took his time examining my appliance and explained to me the entire process. Our appointment was at the end of a long day, but he took great care to give us great service.
Customer service response - Thank you for acknowledging our technician's dedication to providing excellent service, even at the end of a long day. Your satisfaction is our top priority.
Sears Home Services on June 13, 2024
Alma S
Customer service response - Thank you so much for the fantastic 5-star rating, Alma! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 16, 2024
Dominic B
very professional
Customer service response - Thank you for acknowledging our professionalism; we're thrilled to hear you had a positive experience with us.
Sears Home Services on June 13, 2024
Brett P
Customer service response - A big thank you, Brett, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 13, 2024
Kim A
Customer service response - A big thank you, Kim, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 13, 2024
Debbie G
Super technician. Repaired quickly. Cleaned up
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with our technician.
Sears Home Services on June 11, 2024
Callie R
Brandon was great! However the company felt no urgency in getting anything done and took up to 2wks every time something needed to be scheduled, It took almost 2 months to get anything done. There was no communication to me until the day of whether or not a replacement part was in or not, I would take the day off from work and get canceled on the same day because a part didn’t come in. There was no communication between management and their employees until the day of the appointment.
Customer service response - Thank you for acknowledging Brandon's hard work and for bringing these issues to our attention. We apologize for the delays and communication mishaps you experienced and will work to improve our processes.
Sears Home Services on June 11, 2024
Christine M
Our tech was a true professional! Thank you
Customer service response - Thank you for your kind words! We're glad to hear that our technician’s professionalism stood out to you.
Sears Home Services on June 07, 2024
Colette R
Customer service response - Thank you so much for the fantastic 5-star rating, Colette! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 03, 2024
April L
David was pleasant and informative. He arrived when he said he would. I appreciate his honesty. He was well trained.
Customer service response - Thank, you for taking the time to share your positive experience with David. We're thrilled to hear he met your expectations with his punctuality, honesty, and expertise.
Sears Home Services on June 03, 2024
