Plaza Carolina Station Reviews
Showing most recent reviews from verified customers of Sears Home Services
Fixed microwave; it wasn't heating.
Excelente work. Knows exactly what has to be done and very professional.
Laura Raevis, San Juan, PR
Refrigerator repair
We have been waiting for 3 parts to be replaced since Oct.6. The Sears technician installed the two parts in few minutes! There is still pending another part and the fridge's temperature is fluctuating as before. I am not happy with Sears warranty and will call to make another appointment with a different technician.
Saideh M, Trujillo Alto, PR
Customer service response - Dear, We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on December 07, 2024
Technician came with the wrong parts.
Parts do not fit the shelves. Apparently, parts are not longer available for regrigerator model. We paid for an insurance and wasted our money because the problem was not resolved.
Jose A, Trujillo Alto, PR
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on July 03, 2024
