PR 167 and PR 199 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sonia G
(Translated by Google) Excellent (Original) Excelente
Customer service response - Gracias por su reseña, Sonia. Nos alegra saber que encontró nuestro servicio excelente.
Sears Home Services on April 28, 2025
J M
(Translated by Google) Punctual service and the technician explained the problem in detail, very satisfied (Original) Servicio puntual y el técnico explicó con detalles el problema muy satisfecho
Customer service response - Gracias por su reseña. Nos alegra saber que recibió un servicio puntual y que el técnico explicó el problema con detalles.
Sears Home Services on April 28, 2025
Christian C
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 27, 2025
Rene C
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 27, 2025
Abraham S
I was taxed twice Instead of being charged and taxed for one job I was taxed twice. That is illegal to do. Five star goes to the tech.
Customer service response - Thank you for your review, Abraham. We're happy to hear you were satisfied with the technician's service, but please contact us directly to address the billing issue.
Sears Home Services on April 24, 2025
Judah S
The service technician was very nice but the charges were extremely expensive. I was charged for a diagnosis which amounted to 129 and then for the actual work it only amounted to him aligning the washer because it was crooked that cost me $70 just for that. So in the long run I was overcharged. Five star for technician who came and zero star for the alleged work that was done.
Customer service response - Thank you for your review, Judah. We're happy to hear you were satisfied with the technician's service, but please contact us directly to discuss the pricing concerns.
Sears Home Services on April 24, 2025
Nelson S
I had an outstanding experience thanks to the excellent service provided. From the moment Don Gilberto arrived, he demonstrated great professionalism and clear communication. He took the time to explain the issue thoroughly, ensuring I understood the diagnosis before moving forward. What impressed me most was the speed and efficiency with which the problem was resolved. Immediate action was taken, and everything was handled seamlessly. Truly top-notch service—I highly recommend Don Gilberto!
Customer service response - Thank you for your review, Nelson! We're happy to hear that Don Gilberto provided outstanding service with professionalism and clear communication.
Sears Home Services on April 16, 2025
Julio C
Excellent technitian, responsive and attentive to customers needs
Customer service response - Thank you for your review, Julio! We're happy to hear our technician was excellent, responsive, and attentive to your needs.
Sears Home Services on April 16, 2025
Caridad G
(Translated by Google) Excellent punctual service and they call you once they are well on the way. (Original) Excelente servicio puntuales y te llaman una vez bien de camino.
Customer service response - Gracias por su reseña, Caridad. Nos alegra saber que encontró nuestro servicio excelente y puntual, y que apreciara nuestra comunicación.
Sears Home Services on April 16, 2025
Jose S
(Translated by Google) Excellent service, very friendly, helpful, honest, works very organized and efficient (Original) Excelente servicio muy amable servicial honesto, trabaja muy organizado y eficiente
Customer service response - Gracias por su reseña, Jose. Nos alegra saber que encontró nuestro servicio excelente, amable, servicial y eficiente.
Sears Home Services on April 13, 2025
