2899 Whiteford Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service
Ashley did a great job finding the problem and ordering the part we needed. When he returned he installed it and our fridge is back up and running. Straight to the point and fixed. Great technician and service.
Tyler G, Glen Rock, PA
Washer repair.
Technician was completely professional, courteous, and knowledgeable. Not thrilled about having to set aside an entire day for the appointment, but that wasn't his fault. Also, since he had to use a truck other than his regular one, we had to wait (and pay for) over one hour while he went to pick up a part that wasn't on the truck. Again, not his fault. The dispatcher should have provided a fully stocked truck.
Anne M, York, PA
Dishwasher Fixed
Douglas did a great job. Explained everything and cleaned up well. Was a very pleasant person.
Gregory K, Dallastown, PA
Sear s tech
Douglas new just what was needed from me the codes that was displayed on the screen. He was very courteous and good at his work
Benny C, York, PA
Leaking dishwasher
Jeffrey was very courteous and knowledgeable. He diagnosed our problem rather quickly, reviewed our options to include the Sears warranty program and was very knowledgeable about that as well. We knew our dishwasher was old (q16 years old) so, we did deny all his services and chose to buy new but, he did a nice job!
John Y, Brogue, PA
Tech was great but the company isolates themselves
Keep folks isolate yourself from your customers almost to the point of not having any way of contacting you guys. If the problem has something to do with one of the processes you're prepared for then there's no problem but if there's any issue outside of that you don't have people on the phone you don't have email the most frustrating time I've ever had having anything repaired has been with you folks during this recent dishwasher repair. Even though the service was good I'm never going to do business with you folks again because it's too hard to get in contact with you if anything is a little different
Lynnefair A, York, PA
Service Review
John was very pleasant and resolved the problem quickly and efficiently.
Sheila S, New Freedom, PA
Exceptional Service!
Excellent Experience with Jeffrey from start of our microwave repair to the end.
Nadine K, Shrewsbury, PA
Excellent service
Douglas was very knowledgeable and shown excellent class and politeness. Thank you
Willie J, York, PA
Ice maker
Icemaker was fixed very fast. Excellent job.
Richard D, Red Lion, PA
