910 Wilkes Barre Township Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Steven P
Anup P
Janice W
Technician was one of the best. Courteous, kind , friendly and very professional. He explained the repair so that we can understand and make the right decision.
Catherine A
Robert L
Very knowledgeable and explained all steps of the repair.
Patricia R
Customer service response - Thanks for the great rating, Patricia! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on December 23, 2024
Susan W
After not showing up for our first appointment when he did come he said it was the electrical system and not the dryer. We called an electrician who said the electrical system was fine it was actually the dryer. So nothing was done to solve our problem.
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on May 20, 2024
james G
Do the work as to be done.
Customer service response - Thank you, james, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on February 08, 2024
