88 Wyoming Valley Mall Rr115 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Pleasant and knowledgeable
Ron was great! Able to diagnose and help find a solution!
John M, Dallas, PA
Refrigerator
Mike was very knowledgeable. He arrived early in the morning which was beneficial for us.
Mike C, Bear Creek Tw, PA
Ice maker replacement
Michael was very knowledgeable and completed the installation in a timely manner, answered all of our questions and even helped to figure out the water flow problem. Thank him again for his service
Ronald S, Freeland, PA
Refrigerator issue
He was knowledgeable and well mannered. Provided service as stated
Corinne C, Pittston, PA
I give George a 5 star rating.
I give George the technician who worked on my microwave a 5 star rating.
Linda E, Bear Creek Tw, PA
Repeat customer
Tech is always pleasant kind and honest! Will do business again!
Christine G, Mountain Top, PA
Excellent Service, knowledgable technician
Chris has done a great job working with us to resolve the issue we had with our fridge. He's patient, knowledgeable, and provides excellent service.
Jeanne A, Pleasant Mt, PA
Excellent Technician
Very reasonable and knowledgeable repair technician. Was able to fix the tractor and identify the issues quickly, very thorough with his diagnosis and work.
NZ, Plains, PA
Technicians great other services horrendous
Sears techs are terrific and that is the only thing that is. Trying to call in to check appointments, make appointments or have the actual appointment be attended by the technician (thru no fault of their own) is beyond terrible. Had 2 separate appointments with no shows and when I called received no satisfaction from customer service or the ability to check on status. When asking tech today who showed up finally after myself re-booking electronically he told me I wasn't even on the schedule either time even though receiving emails confirming the appointments. This service is in serious trouble hence why I went with another company for my service agreement to cover my appliances even after being with Sears for over 37 years. Sad!!!
Bill O, Hunlock Creek, PA
Service on washing machine
He was very nice
Robert S, Pittston, PA