400 N Best Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Darlene M
Angel was excellent. Very efficient & knowledgeable. Expedited the delivery of the part needing to be replaced in my LG washer & appt. for installation was within 2 days of my receiving the part. Friendly Very informative on washer care in future also. Highly recommend Angel & Sears repair service.
Customer service response - Thank you for your wonderful review, Darlene! We're delighted to hear Angel provided efficient and knowledgeable service, and we appreciate your recommendation.
Sears Home Services on October 31, 2024
Lynn P
Dryer wasn't working,washer making sure all working properly.
Customer service response - Thank you for your review, Lynn. We're glad to hear everything is working properly now!
Sears Home Services on October 23, 2024
lisa W
I want to say how awesome Darrin is, very polite, professional, effecient, and very sweet. He really made my day it didn't take long for him to get my washer up and running. I'm happy and grateful. Tell him thank you for me.
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 13, 2024
john K
Tommy was polite, efficient and personable. He is a bonified asset and should be recognized for his work
Customer service response - Thank you for your kind words about Tommy! We're delighted to hear he provided efficient and personable service, and we appreciate your recognition of his efforts.
Sears Home Services on October 10, 2024
Amber
My five stars are for the technician only. The technician was a lovely gentleman that got the job done quickly but answered all my questions. However, I had several issues with scheduling and not being able to contact an actual person when my appointment was cancelled after I had already left work to be home for scheduled time.
Customer service response - Thank you for your kind words about our technician, Amber. We apologize for the scheduling issues and difficulty in reaching us, and we're working to improve our communication process.
Sears Home Services on October 01, 2024
Rachel J
My sun was when he was 5 years old
Customer service response - Thank you for your review, Rachel. If there's anything specific you'd like to share about your experience with our service, we'd love to hear it!
Sears Home Services on September 28, 2024
Mike B
Great experience, very knowledgeable and explained everything and tips for preventative maintenance to avoid issues in the future.
Customer service response - Thank you for sharing your great experience! We're pleased to hear our technician provided valuable knowledge and tips for preventative maintenance.
Sears Home Services on September 10, 2024
Ricky K
Great job
Customer service response - Thank you for taking the time to leave a positive review; I'm thrilled to hear you were satisfied with our service!
Sears Home Services on August 06, 2024
Cassie C
Customer service response - Thank you for the amazing 5-star review, Cassie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 04, 2024
Daniel S
All good. 5
Customer service response - Thank you for your positive review! We're thrilled to hear everything went well.
Sears Home Services on July 19, 2024
