300 Lycoming Mall Circle Reviews
Showing most recent reviews from verified customers of Sears Home Services
Washer and Dryer Service
The technician was through with his service. I wish the washer could have been run with a load rather no load to hear the noise originally mentioned for the problem.
Galon S, Northumberlnd, PA
Polite, professional gentleman, but. . .
. . .he knew virtually nothing about my GE CAFE 4-door refrigerator.
Jennifer Y, Williamsport, PA
Horrible experience
My dad was there when Brady fixed my washer. My dad said that he used an impact wrench to unscrew things which would strip the bolts. Also, he never tried the washer after fixing it. He just left. Horrible service. I will be contacting the better business bureau!
Amanda V, Liberty, PA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on November 04, 2024
Needs Training
The same serviceman has been back 5 time to "repair" our freezer and ice maker. We have gone all summer without a freezer. When he left today, he left old parts and boxes on the floor for us to dispose off and left water on the floor around the refrigerator. He has come and gone without doing anything on one occasion. It then takes three weeks to schedule him to come back. If I had independently contracted him, ofter the poor customer interaction and service I received, I would never call him again and spread the word to warn others.
Melissa D, Williamsport, PA
Customer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on September 18, 2024
Incompetent
The most unprofessional individual I've ever had to experience with a service or repair. Still unable to repair my refrigerator after multiple attempts. The quality of his work is that I feel my refrigerator is more broken now than it was originally. He has damaged my floor with his blow, torch, my walls, and even had the indecency of grabbing one of my hand towels to clean up his mess without asking.
Marc S, Milton, PA
Customer service response - Dear, We appreciate you taking the time to give Sears a rating for your most recent experience. We regret if your experience with our services did not meet your expectations. We value every comment from our members and will let our service team know about your experience.
Sears Home Services on September 06, 2024
Terrible
There is a tube sticking out of the front of my fridge that didn't have before.
Zenon F, Williamsport, PA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on July 08, 2024
