1155 Carlisle St Ste 5 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Elijah Etheridge
The service technician was very efficient and provided me with information and possible options.
Customer service response - Thank you for your positive feedback, Elijah! We're glad to hear our technician was efficient and informative during your service.
Sears Home Services on November 12, 2024
Kim Juvan
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 10, 2024
Laurie Burdock
Simply exceptional work
Customer service response - Thank you for your positive feedback, Laurie! We're thrilled to hear you found our work exceptional.
Sears Home Services on November 10, 2024
Brian Dalton
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 05, 2024
Donna Meekins
On time and efficient
Customer service response - Thank you for your positive feedback, Donna! We're glad to hear you had an on-time and efficient service experience.
Sears Home Services on October 29, 2024
Steven Church
Friendly technician and very knowledgeable. Very professional. Thank you for a Great Experience. Steve
Customer service response - Thank you for your positive feedback, Steve! We're glad to hear you had a great experience with our friendly and knowledgeable technician.
Sears Home Services on October 27, 2024
Barbara Werner
Technician was knowledgeable and did the best he could, however our refrigerator still isn't working properly.
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 23, 2024
Sergio Gagliardi
Wayne did a magnificent job
Customer service response - Thank you for your positive feedback! We're thrilled to hear that Wayne did a magnificent job.
Sears Home Services on October 20, 2024
Paula Keefer
Sent a review earlier. I was not at all happy with the service or lack there of he provided. He told me the unit was broken. It was not. I was the one to finally follow the electrical line to fine an one switch. The billing says it a gas unit, its oil. He said i shouldn't worry about the pipe vent hole or loose fitting tonthe wall. Said oil boilers don't produce carbon monoxide. A quick Google search said otherwise. I'm not happy. Won't feel safe using the unit till i have someone else repair the vent. I'm not at all confident he knew what he was doing This response is for John and his help today. He called ahead to see what work i needed. Said that wasn't a service they provided and doubted it would even be covered by my home warranty. He was kind enough to make those calls for me and then did get back to me with a response. He found out what my home warranty company should have and could have told me weeks ago when i made the request. I could have had the issue resolved by now and would not have missed a days work having waited here for a repair that wasn't to happen. John went above and beyond and for that i am grateful.
Customer service response - We apologize for the trouble you've faced, Paula. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on October 13, 2024
Thomas Rogers
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 06, 2024
