3975 Columbia Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (109 reviews)

William H

December 14, 2024

He was friendly, professional, and thorough in explaining to me how our issue got resolved. Very nice and courteous through the entire process.

Source: Google

Customer service response - Thank you for your review, William! We're glad to hear you found our technician friendly, professional, and thorough in resolving your issue.

Sears Home Services on December 15, 2024

Jean L

December 04, 2024

Prompt efficient service. Came during scheduled time. Thank you for repairing my dishwasher.

Source: Google

Customer service response - Thank you for your review, Jean! We're glad to hear you received prompt and efficient service and that your dishwasher is repaired.

Sears Home Services on December 05, 2024

Frank L

November 11, 2024

Jeffrey, our technician, was prompt and efficient. He quickly diagnosed our issue and had the repair done quicker than expected. We were completely satisfied.

Source: Google

Customer service response - Thank you for your review, Frank! We're glad to hear Jeffrey was prompt and efficient, and that you were completely satisfied with the repair.

Sears Home Services on November 11, 2024

C. C

November 09, 2024

A very knowledgeable technician. Great service.

Source: Google

Customer service response - Thank you for your review! We're glad to hear you received great service from our knowledgeable technician.

Sears Home Services on November 10, 2024

Trina P

November 03, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on November 03, 2024

Ken H

October 31, 2024

Guy was on time an very friendly and professional.......

Source: Google

Customer service response - Thank you for your review, Ken! We're glad to hear you found our technician punctual, friendly, and professional.

Sears Home Services on October 31, 2024

William S

November 12, 2024

He was friendly and knew what he was doing. I thought I would need a new microwave. Waiting for a decision from First American Home Warranty.

Source: Google

Customer service response - Thank you for your review! We're glad to hear our technician's expertise saved your microwave with a simple fuse replacement.

Sears Home Services on October 29, 2024

NATHANIEL E

October 26, 2024

Great service friendly, professional walk me though everything he did thank you

Source: Google

Customer service response - Thank you for your review! We're glad to hear you found our service friendly and professional, and appreciated the thorough explanations.

Sears Home Services on October 27, 2024

Deepika J

October 16, 2024

Professional, clearly explained everything .

Source: Google

Customer service response - Thank you for your positive feedback! We're glad to hear you found our service professional and the explanations clear.

Sears Home Services on October 16, 2024

Deb C

September 11, 2024

Michael, the service representative was really great. He took the time to listen to my concerns and experience with the refrigerator, and showed and explained the problem to me. He even took a photo of the top of the ice maker so I could see what the problem was. And, tonight, I have ice again!!! Thank you!

Source: Google

Customer service response - Thank you for sharing your positive experience with Michael! We're thrilled to hear he was attentive and thorough in addressing your refrigerator concerns. Enjoy your ice!

Sears Home Services on September 11, 2024

Average Rating: 4.3/5 (109 reviews)
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