3975 Columbia Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
William H
He was friendly, professional, and thorough in explaining to me how our issue got resolved. Very nice and courteous through the entire process.
Customer service response - Thank you for your review, William! We're glad to hear you found our technician friendly, professional, and thorough in resolving your issue.
Sears Home Services on December 15, 2024
Jean L
Prompt efficient service. Came during scheduled time. Thank you for repairing my dishwasher.
Customer service response - Thank you for your review, Jean! We're glad to hear you received prompt and efficient service and that your dishwasher is repaired.
Sears Home Services on December 05, 2024
Frank L
Jeffrey, our technician, was prompt and efficient. He quickly diagnosed our issue and had the repair done quicker than expected. We were completely satisfied.
Customer service response - Thank you for your review, Frank! We're glad to hear Jeffrey was prompt and efficient, and that you were completely satisfied with the repair.
Sears Home Services on November 11, 2024
C. C
A very knowledgeable technician. Great service.
Customer service response - Thank you for your review! We're glad to hear you received great service from our knowledgeable technician.
Sears Home Services on November 10, 2024
Trina P
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 03, 2024
Ken H
Guy was on time an very friendly and professional.......
Customer service response - Thank you for your review, Ken! We're glad to hear you found our technician punctual, friendly, and professional.
Sears Home Services on October 31, 2024
William S
He was friendly and knew what he was doing. I thought I would need a new microwave. Waiting for a decision from First American Home Warranty.
Customer service response - Thank you for your review! We're glad to hear our technician's expertise saved your microwave with a simple fuse replacement.
Sears Home Services on October 29, 2024
NATHANIEL E
Great service friendly, professional walk me though everything he did thank you
Customer service response - Thank you for your review! We're glad to hear you found our service friendly and professional, and appreciated the thorough explanations.
Sears Home Services on October 27, 2024
Deepika J
Professional, clearly explained everything .
Customer service response - Thank you for your positive feedback! We're glad to hear you found our service professional and the explanations clear.
Sears Home Services on October 16, 2024
Deb C
Michael, the service representative was really great. He took the time to listen to my concerns and experience with the refrigerator, and showed and explained the problem to me. He even took a photo of the top of the ice maker so I could see what the problem was. And, tonight, I have ice again!!! Thank you!
Customer service response - Thank you for sharing your positive experience with Michael! We're thrilled to hear he was attentive and thorough in addressing your refrigerator concerns. Enjoy your ice!
Sears Home Services on September 11, 2024
