528 W Plank Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Mark was great
Ended up chatting about charity work. Genuinely nice guy and fixed everything I needed
Rikki W, Butler, PA
Dishwasher repair
He was extremely professional & courteous. He explained the process from start to finish very thoroughly.
Leslie Rowe, Cabot, PA
Range
He was beyond awesome. Customer service was off the charts. Explained everything and left me knowing I was well taken care of.
Pastor Andy, Connoquenessing, PA
Prompt , polite, and professional
Bob called to inform me of his arrival time which was very helpful since the estimated arrival time online was different. He fixed the dishwasher and cleaned up after himself very quickly.
Leah H, Butler, PA
Dryer service
Bernard is the best. Very nice guy and very professional.
Gerri M, Renfrew, PA
WILL ALWAYS STAY WITH SEARS
Bob was very polite. Went right to work. Fixed what was wrong with my TV. Then he helped get the mounting bracket (It's mounted to the wall) which since installed 12 years ago has always had the TV pointing slightly downward.. He fixed that also. Then he asked if there was anything else he could do. I was introduced to SEARS 37 years ago & I WILL NEVER go anywhere else for maintenance/service.
Renee, Butler, PA
Owner
Bernie was very professional and knew the dishwasher he was repairing. My only suggestion for the company is to have a better representative that books and or dispatch's the technicians.
Thomas M, Chicora, PA
Fantastic and professional repair man
Paul was very helpful, professional, and new exactly what the issue with refrigerator was. Very nice and knowledgeable and courteous. Highly recommend him.
Lori T, Saxonburg, PA
5
Bob was very professional & friendly. Would highly recommend him.
Lisa M, Butler, PA
Excellent Service
Colin arrived within the appointed time and was very efficient in removing the defective ice maker and replacing it with a new one. Unfortunately, this the second call for an inoperable ice maker. It is apparently chronic with Samsung refrigerator/freezers like ours, and Samsung has done nothing to change the design. That is no fault of the repair service provider. In fact, it probably provides a steady stream of work!
Dennis M., Slippery Rock, PA
