528 W Plank Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Mark Yakubisin
Good technician. Friendly and professional.
Customer service response - Thank you for your kind words about our technician. We're thrilled to hear about your positive experience!
Sears Home Services on June 21, 2024
Lynette Beattie
Technician very professional and did a great job. My only concern is that I was originally given June 12 as the date ( and I have text message to prove) and I called late yesterday when no one had yet come and was informed date had been changed to today. I should have been informed. Also, I had given my cell phone as the contact number and clearly my home phone number is what was provided to the technician. I never gave that number to use. So please in the future give correct information
Customer service response - We appreciate your feedback on the professionalism and quality of work done by our technician. We apologize for the confusion regarding the appointment date and the mix-up with your contact information; we'll ensure better communication in the future.
Sears Home Services on June 13, 2024
Dennis J Ryan
The technician. was very prompt and knowledgeable. Would highly recommend him
Customer service response - Thank you for your kind words and the recommendation! We're glad Paul was able to help efficiently.
Sears Home Services on June 03, 2024
Ed Buti
Customer service response - A big thank you, Ed, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 20, 2024
Jill Mick
Bob showed up right on time. Very professional and nice. Explained everything to me so I could make a decision about how to proceed. Would use again.
Customer service response - We're thrilled to hear that Bob provided excellent service and clear explanations. Thank you for choosing us and looking forward to serving you again!
Sears Home Services on March 20, 2024
Pamela Flannery
Bernard was great, he was efficient and took the time to correct a problem as well as making the repair that we called about originally.
Customer service response - Thank you for leaving a review and acknowledging Bernard's efficient and thorough service. We appreciate your feedback and are glad to hear that he was able to address both the initial problem and any additional concerns. Thank you for choosing our sears appliance repair .
Sears Home Services on February 07, 2024
Karen Skrocki
Excellent, polite, informed about the problem. Fixed it in short order. Thank you.
Customer service response - Thank you for your positive review! We're glad to hear that our team provided excellent, polite, and efficient service to fix your appliance problem. We appreciate your feedback!
Sears Home Services on February 06, 2024
Ernest Hall
Great experience
Customer service response - Thank you for taking the time to leave a review! We are glad to hear that you had a great experience with Sears Appliance Repair. Your feedback is greatly appreciated!
Sears Home Services on February 06, 2024
Lar Mre
Bernie was excellent. Professional and efficient.
beth donahue
