1152 Marine Dr Reviews

Courtesy and efficiency get job done ✔️

Technician worked me in when I got a Text that my appointment had been rescheduled. He was awesome at communicating with me. The company needs people that we can talk to when we run into a problem. The all automated system does not work when you need a person to talk to.

Patrick our technician was very helpful and friendly. Good service, in a decent amount of time.

I will NEVER shop or use Sears again. It took Sears technician since August to fix my refrigerator. Right before Thanksgiving I went and bought a new refrigerator. Sears Service is awful. This experience was elder abuse, I’m 82 years old and didn’t have a refrigerator for all that time. I lost at least 800.00 or more of food, i was told by the technician if I had the wrong attitude I was automatically put at the bottom of the list, that was at the first visit in September which he never showed. He took my info over the phone and ordered parts!! The telephone service at the help center was equally inept. Telling me anything to get me off the line. I have the 599.00 warranty protection on all my appliances. It did nothing to help me. In summation I will never recommend Sears. It’s a shame as I loved my Kenmore elite refrigerator.