416 SE F Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dissatisfied with service provided
The technician was not on time. I asked the technician to dispose of the old parts. He told me that he did not have room in his van to dispose . He just left the box here. I actually picked up the box and disposed it and put it in my trash bin.
Maxine T, Wichita Falls, TX
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on October 26, 2023
Ice maker
Didn't fix problem ice maker still not working have no ice
Anthony B, Hobart, OK
Customer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on September 15, 2023
Didn't order the parts
Has been to my house twice and both times did not order the parts needed told me to order them. And has closed two of my claims. I've had two separate technicians come to the house probably 5 times now.
KD, Marlow, OK
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on November 01, 2024
Ge fresh vent
Would not take the job told me to call someone else.
Jeremy M, Comanche, OK
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on July 29, 2024
Freezer
After almost 6 weeks of working on my freezer it still doesn't work. It does not freeze.I'm
Ronald C, Wichita Falls, TX
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on July 19, 2024
Freezer
Freezer still not freezing, turned to 7 for colder for 5 hours , still not passed 20. Problem not fixed
Ronald C, Wichita Falls, TX
Customer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on July 11, 2024
GE is pains to have this defective new refrigerator repaired
My refrigerator is still leaking water worse than it was before. I tried to catch the repair man before he got out of Clinton. I need him to fix what he messed up..
Vickie G, Clinton, OK
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 25, 2023
