1475 Upper Valley Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Seemed efficient
Even though the price to repair is astronomical, and we will look for a new unit, he was knowledgeable and diagnosed our issues quickly. I do not like the Sears automated scheduling system and no way to speak to a human about anything.
Marian W, South Vienna, OH
Refrigerator repair assessment
Technician was prompt, friendly and communicative. Assessed problem and contacted the right people. Described issue to us and let us know the next step. Excellent across the board. Thanks
Susan M, Springfield, OH
Retired Home Owner
Mark was first of all on time and gave me two courtesy calls to inform me his present location and another one when he was headed my way with a approximate time of arrival. One here he went straight to work once l explained to him the problem that l was having with my washer. He like knew right away with no hesitation how to fix and resolve the problem. He was very professional and knowledgeable and knew how to listen and answer any questions that you may have about your appliance.
Avery O, Cedarville, OH
Very knowledgeable tecnician!
Steve is a very pleasant, knowledgeable technician who has serviced my lawn tractor since I bought it in 2014. I know that when he services my tractor, it will run at its best. I am always happy to see him!
Linda T, Enon, OH
Refrigerator not cooling
He took his time and diagnose it. Found the problem. I only wished he would have came earlier so I could have went to work.
Leonard Gilliam, South Vienna, OH
Great work & friendly
Pierre was Very friendly and cleaned up after himself. It was beyond frustrating that our time frame was 8-5, then 1-5, eta 3:31, eta 4:43, eta 3:55, on the way at 4:37, arrived at 5:17 and finished around 7:30. Im sure he was exhausted by the end of the day and I felt horrible that my mom was here all day waiting while we were at work. We had to cancel some evening plans because he was here so late.
Leslie S, Springfield, OH
Good work terrible customer service
He fixed everything great, but left a mess and showed up almost 2 hours after the appointment window of 8-5.
Sears Customer, Ohio
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on September 18, 2024
