5320 Youngstown Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
John R
Bob provided excellent service to our dryer . He was on time and very helpful. I will continue to use this service.
Customer service response - Thank you for your review, John! We're glad to hear Bob provided excellent and timely service for your dryer.
Sears Home Services on March 30, 2025
denise A
Technician was on time based on the information that I had received from your company. He was cordial and he knew exactly what he needed to do. Very professional, personable and proficient.
Customer service response - Thank you for your review, Denise! We're glad to hear our technician was punctual, professional, and proficient in addressing your needs.
Sears Home Services on January 12, 2025
Debbie B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 09, 2025
Bill C
Awsome service on time and very polite and did great job
Customer service response - Thank you for your positive feedback, Bill! We're glad to hear you received awesome service and that our technician was punctual and polite.
Sears Home Services on January 05, 2025
Rick M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 22, 2024
Ronald J
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 28, 2024
Steve G
Been here a few times chasing a gremlin in my fridge. Very professional and thorough. Would recommend him to anyone.
Customer service response - Thank you for your positive feedback! We're glad to hear our technician was professional and thorough in addressing your fridge issue. We appreciate your recommendation!
Sears Home Services on September 21, 2024
Benjamin H
Our technician was Jim. He called before coming as promised. He made a prompt diagnosis. He advised me he didn't have the part and it was late in the day.... And he had to get the part for repair. However, because of my circumstances he stated he would go back to the shop, get the part and come back even though it would be close to his quitting time. He went out of his way and above and beyond.
Customer service response - Thank you for sharing your experience with Jim's exceptional service. We're thrilled to hear he went above and beyond to ensure your repair was completed promptly!
Sears Home Services on September 09, 2024
Jennifer M
Dennis was on time and extremely efficient. I would use this service and recommend it.
Customer service response - Thank you for the kind words! We're thrilled to hear Dennis provided you with efficient service.
Sears Home Services on August 11, 2024
Alvin W
Customer service response - We apologize for not meeting your expectations. Please visit searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Your feedback is important to us.
Sears Home Services on August 08, 2024
