1825 N State Route 19 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Calendar Winters
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on January 11, 2024
Barbara Hilbert
The service man was very friendly and knowledgeable. He did a great job servicing my water softener.
Customer service response - We appreciate your feedback and are glad to hear that our service man was friendly and knowledgeable, and did a great job servicing your water softener. Thank you for taking the time to leave a review.
Sears Home Services on January 11, 2024
Seth Netcher
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on February 05, 2024
Sheenah Kreager
Great experience! He went to work right away and seemed very knowledgeable with the appliance and the fix!
John Rettig
Anthony Gruber
Denice Bridgman
I wasn't home, but my husband said the serviceman was great. He was very knowledgeable, explained what he was doing, and was very personable.
David Castro
Joe Lanfranchi
Dominique was personable as well as knowledgeable. Diagnosed problem quickly.
Regina Weiss
Very unorganized staff as well as customer service. It took over a month and a half just to fix my refrigerator. They kept canceling due to the parts not being in. In the meantime, I had already stated that I had all the parts that Was needed to complete the job. They Canceled on me three times without telling me. It was a no call no show I actually had to call and ask them what’s going on. My husband stated If our refrigerator go back out again, we will not be going through our home owners insurance ,we would rather Pay two grand or more for a new refrigerator than to have them come back out to attempt to repair it again.
Customer service response - We apologize for the disorganization and delays, Regina. We appreciate your feedback and will work to improve our service and communication.
Sears Home Services on November 05, 2024
