5053 Tuttle Crossing Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Refrigerator Condenser
He was so very professional and courteous. Lito was kind, polite and genuinely felt bad that First American would not allow him to replace my condensor as an LG authorized person has to do it. I've waited now 9 days without a refrigerator and really thought Sears was my answer. So thank you Lito for trying.
Michael C, Dublin, OH
Fast and efficient
Lito was great! He was on time and quickly diagnosed the issue. He had the parts needed in his truck and repaired my fridge. He was in and out quickly and efficiently allowing me to go on with my day!
Jesse R, Marysville, OH
Refrigerator repair
Lito was impressive. He was cordial and respectful. He was technically competent and completed the repair to our satisfaction. It was a pleasure having him in our home to do this work.
William J, Columbus, OH
Excellent
Great service with my washer repair. Polite and organized
Mari W, Hilliard, OH
Sears tech person Gregory S
Came on time and knew exactly what to do. Very professional at his work and with client. I would highly recommend him to do your repair.
Bill B, Marysville, OH
Rev Dan Bell
Bennie checked my dishwasher but could find no leaks. Use less soap &!try it again. What I will do today. Polite, honest and hopeful
Daniel B, Columbus, OH
Great service
Kurt is knowledgeable and quickly had the faulty parts replaced. It took a ridiculous 4 weeks to get the parts, but Kurt had no control over that. His work was timely and effective.
Richard M, Marysville, OH
Freezer stopped freezing
On 11/29/2023 my freezer stopped freezing my food. Parts were sent to my home for repair. All new parts were installed. Freezer got cold but would still not freeze a bottle of water. Lito would not give up trying to figure out why it wasn't working properly. He finally figured out the problem. I have my freezer working again. Thanks Lito and all the other technicians who had a hand in this process. It took several try's and patience. I say, thank you to the entire Sears team. The P&A group and all the Technical Team group for their input and support.
Jenny R, Hilliard, OH
Great Service
Technician was excellent work don't in a very timely manner.
Thomas+ R, Hilliard, OH
Customer
Mike was very efficient and professional. He took time to answer all of my questions. Great customer service experience!
Sabrina W, Columbus, OH
