4480 Indian Ripple Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Linda M
Customer service response - A big thank you, Linda, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 07, 2024
D C
The technician was on time, cordial, personable, and professional. He was extremely knowledgeable, and explained everything he was doing. He did an outstanding job, and I would definitely recommend.
Customer service response - Thank you for sharing your positive experience with our technician. We're thrilled to hear you would recommend us and appreciate your support!
Sears Home Services on July 02, 2024
Myrna S
Customer service response - A big thank you, Myrna, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 30, 2024
Ernest O
Customer service response - A big thank you, Ernest, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 27, 2024
Tim H
Excellent 5 star service for the 2nd time in 12 months. The technician had to replace a failed ( new) repair part after just 1 year....no reflection on his part....but possibly a reflection on the durability of the parts being purchased by Sears Home Services. Again, service technician was 5 Star !!
Customer service response - Thank you for recognizing our technician's excellent service. We apologize for the inconvenience with the part's durability and will look into our parts sourcing.
Sears Home Services on June 13, 2024
Amy W
Chris came in , knew what was wrong and did a great job. He explained what he was doing and appreciated that. Harold finally got here at 12:35 after much complaining to Choice Warranty. He felt leak came from spill over container that had a space for water to drip. Fixed with tape. Said if it continues it is then inside the refrigerator and at that point would have to be replaced. He did not have me sign anything when he left.
Customer service response - Thank you for acknowledging Chris's expertise and communication skills. We're thrilled you're satisfied with his work!
Sears Home Services on June 13, 2024
jim M
Customer service response - A big thank you, jim, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 13, 2024
Shelley S
Will was prompt, polite, knowledgeable and answered all questions.
Customer service response - Thank you for sharing your positive experience; we're thrilled to hear Will met your expectations with his punctuality, politeness, and helpfulness.
Sears Home Services on June 11, 2024
Amy O
The technician was prompt, kind and knowledgeable. He repaired the dryer quickly and cleaned it for us. Very much recommend him.
Customer service response - Thank you for your positive feedback and recommendation; we're thrilled to hear about your satisfying experience with our technician and the service on your dryer.
Sears Home Services on June 07, 2024
Jennifer L
He was nice polite. Spotted the issue and got the job done quickly and correctly. Very impressed and happy 😊😁.
Customer service response - Thank you for your kind words and for taking the time to share your positive experience with our service. We're thrilled to hear you were satisfied with our quick and effective repair!
Sears Home Services on May 31, 2024
