4595 Eastgate Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Professional and informative
The tech's (2) were very professional and informative. They had several ideas on how to get the most out of our system, and shared what may be the cause of or could create future issues. I can't say enough about how great they were.
Catherine P, Blanchester, OH
Replaced turntable motor.
Allan was very helpful, positive and polite. However, the company VRU never allows you to speak with someone. If there is an issue for appointment, it only lets you change or cancel. We had a no-show appointment and had to get back into touch through American Home Sheild. You need someone to answer questions.
Stanley G, Morrow, OH
Excellent service
Ethan was prompt and professional. Explained everything that was wrong and performed the repair fast.
Jeff C, Batavia, OH
Great service. Expensive labor charge
Very knowledgeable and good at explaining what was needed. Set clear expectation as what would happen next as well as the timing. The only disappointment was the 300 charge for labor when he was only here for 20 minutes to make the repair.
Stacey W, Cincinnati, OH
Helpful
Allan was great! He was very knowledgeable and helpful today.
Mary H, Loveland, OH
Excellent repair.
It only took a month to bring in the piece to our oven, but it was well executed when repaired.
Michail P, Cincinnati, OH
Bad news explained perfectly
Had issue with Samsung dryer. Turned out board died after only 16 months. Ethan ran all diagnostics then took time to completely explain the situation. Also easily answered questions about what I should consider in replacing washer. He was very polite and professional. And he loved our dog!
Ray J, Batavia, OH
Bryan was great 👍 5 stars all the way
Brian was courteous ,quick, very informative and helpful ,I'd have him back anytime.
Susan J, Brooksville, KY
Great
Was very professional patient, and willing to discover the issue before leaving.
Scott M, Cincinnati, OH
Dishwasher
Really enjoyed Phillip. Told me how to make sure the dishwasher stayed clean and unstopped. Very knowledgeable. Very friendly and helpful.
Cheryl R, Carlisle, KY
